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 Our Terms & Policy

Privacy PolicyCookie PolicyService Terms

Privacy Policy

Arcvise respects your privacy and processes your personal data in accordance with the General Data Protection Regulation (GDPR).

Collected Data

  • Contact details: name, email address, phone number.
  • Technical data: IP address, browser information.

Purposes of Processing

  • Communication with customers.
  • Delivering and improving our services.
  • Legal obligations.

Data sharing

  • We do not share your information with third parties, unless required by law or necessary for the performance of our services.

Retention period

  • Data will be retained as long as necessary for the aforementioned purposes.

Your Rights

  • Right to access, correction, deletion, and data portability.
  • You can exercise your rights by contacting us via our contact form

Security

  • We take appropriate measures to protect your data from loss, misuse, or unauthorized access.

Contact

  • For questions about our privacy policy, you can contact us via our contact form.


Cookie Policy

Please check our cookie policy below.

We use cookies to enhance your experience on our website.

  • Essential cookies: Necessary for the basic functionality of the website.
  • Analytical cookies: Help us gain insight into the use of our website.
  • Marketing cookies: Are used to personalize advertisements.

You can manage your preferences through your browser's settings.


Service Terms

Welcome to Arcvise. By using our website and services, you agree to the terms and conditions below.

Services

  • Our services include network design, installation, support, and IT consultancy.
  • We reserve the right to modify or terminate our services without prior notice.
  • We reserve the right to refuse customers at our discretion, provided that this is in accordance with Belgian law and does not violate anti-discrimination legislation.

Payments

  • All prices are exclusive of VAT, unless otherwise stated.
  • Invoices must be paid within 14 days of receipt. For cancellations made within 24 hours before the appointment, a cancellation fee of 50% may be charged.

Warranties and Liability

  • We offer a 12-month warranty on installation work. Equipment warranties depend on the manufacturer.
  • We are not liable for indirect damage or consequential damage resulting from our services.

Use of the Website

  • It is not permitted to copy, distribute, or modify the content of this website without our permission.
  • We reserve the right to block users who violate these terms.

Privacy

  • Your data will be processed in accordance with our Privacy Statement.

Applicable Law

  • Belgian law applies to these terms. Disputes will be submitted to the competent court in the judicial district of Antwerp.